FAQ


What is Mixstep?

Mixstep is a file hosting provider. We offer online storage/remote backup capacity, sophisticated uploading and downloading tools.
With Mixstep you can host audio files on the same place.


Why should I use Mixstep?

Whenever you need to send a file that is too large for e-mail, Mixstep can help. If you need secure remote storage capacity for off-site backups, Mixstep offers solutions for you. If you want to access personal data from a variety of computers and don't want to carry around a USB stick, Mixstep is a perfect way of doing so.


Can I search for files other people uploaded?

No, because not everyone wishes to share the files they upload with everyone else. This way Mixstep can be used to share files with anyone you choose to, as well as keep it for yourself as a backup or to download from anywhere in the world.


What kind of files can be uploaded?

All kinds: from your party photos to an important document. The only restrictions are for pornography, nudity, sexual images and any kind offensive material, and, of course, copyrighted material. Please refer to our TOS for more info on Mixstep terms of service.


How to delete a file I uploaded?

To delete a file you uploaded you must use Delete Link that was provided to you after the upload proccess. If you lost your removal code you can simply wait until the file expires so it will be automatically removed from our site.


Can I hotlink the stuff I upload?

No. Hotlinking is not allowed on any kind of files uploaded to our servers.


I still have questions, what should I do?

If you still have questions regarding our services don't hesitate to contact us using our contact form.